Processing

Metric NameDescription
Processing Stages (GB)Size of data through processing (expanded), deduplication/Cull, promotion and production
Processing Stages (Doc Count)Count of document through processing (expanded), deduplication/Cull, promotion and production
Processed Size (GB) - ExpandedSize of data received after expansion (opening ZIPs, extracting emails/attachments from PSTs). No Filtering, deduplication or searching applied at this stage
Processed Size (GB) - CompressedSize of data received after expansion (opening ZIPs, extracting emails/attachments from PSTs). No Filtering, deduplication or searching applied at this stage
Processed Document CountDocument count before deduplication is applied
Post-Deduplication/Cull Size (GB)Size of data processed after deduplication is applied (Full families maintained)/Size of data processed into Cull
Post-Deduplication/Cull Document CountDocument count after deduplication is applied (Full families maintained)/Count of documents processed into Cull
Processed Document Count by CustodianDocument count before deduplication is applied, pivoted by custodian
Processed Size (GB) by CustodianSize of data received after expansion (opening ZIPs, extracting emails/attachments from PSTs), pivoted by custodian. No Filtering, deduplication or searching applied at this stage

Promotion

Metric NameDescription
Promoted Document CountDocument count of documents promoted to Review platform
Promoted Size (GB)Size of data promoted to Review platform

Production

Metric NameDescription
Produced Document CountDocument count produced
Produced Size - Source File (GB)Native file size of all files produced (production format does not impact this metric)
Produced Page CountPage count produced (Image format and slipsheet pages are counted)
Natively Produced CountCount of documents produced natively
Produced Size - Production DeliverableSize of the production output (loadfile, natives, images, text all included)
Prod Redacted Document CountThe count of produced documents with redactions

Hosting

Metric NameDescription
Billable Hosted Size (GB)Billable size of hosted data review platform
Total Hosted Size (GB)Total size of hosted data review platform
Hosted Document CountCount of documents hosted in the review platform
Hosted Native CountCount of documents with natives present in review platform
Hosted Image CountCount of pages present in review platform
Hosted Production Image CountCount of produced pages present in review platform
Count of users with accessCount of users with access to review platform
Nebula AI Document CountCount of document in KLD analytic set present in review platform

Professional Services

Metric NameDescription
Document Review HoursHours recorded by the KLD Managed Review team. Available as a sum with multiple review types selected or separately when only one review type is selected.
Professional Services HoursHours recorded by KLD TechQ, Project Management and Operations teams.

Financial

Metric NameDescription
Invoiced TotalsThe total amount invoiced for each period grouped by Service Category or Entity (Client, Law Firm, Insurance Provider, or Source Account). Does not include current month work-in-progress.
Work in ProgressThe current estimate for work-in-progress grouped by Service Category or Entity (Client, Law Firm, Insurance Provider, or Source Account). Does not include current month work-in-progress. Actuals may vary from estimate.
Outstanding BalanceThe outstanding balance for each period grouped by Service Category or Entity (Client, Law Firm, Insurance Provider, or Source Account).  Does not include current month work-in-progress.
Aggregate InvoicingThe cumulative amount invoiced at each period grouped by Service Category or Entity (Client, Law Firm, Insurance Provider, or Source Account).  Any known budget(s) are displayed on this graph. Does not include current month work-in-progress.
Invoice StatusStatus of payments received against amount invoiced. Does not include unapplied cash.
Payment HistoryPayments received to date for each period.